Terms of Use

User Agreement

The rights, obligations and responsibilities you accept when using the QNC Exchange platform.

Last updated: May 20, 2026

1. Parties

This User Agreement ("Agreement") is entered into between the operator of the QNC Exchange platform ("QNC Exchange" or "Company") and the user who registers on the site ("User") at the moment of electronic registration. By completing account registration and checking the "I accept the Terms of Use" box, the User is deemed to have read, understood, and accepted all provisions of this Agreement.

2. Definitions

QNC Exchange: The crypto-asset trading platform available at https://qncex.com. Crypto Asset: Digital values that enable secure transactions through cryptographic methods on a distributed network (blockchain). Not a national currency, security, or commodity. User: A natural person who has reached the age of 18 and registers on the site to use QNC Exchange services. Site: The internet platform, mobile applications, and API services consisting of https://qncex.com and its sub-domains. Services: Spot trading, futures, P2P marketplace, DEX integration, staking, referral program, and all other digital services provided by QNC Exchange.

3. Rights and Obligations

• All software, design, content, brand, logo, and intellectual-property rights on the platform belong to QNC Exchange. Copying, duplication, and reverse engineering are prohibited. • The User cannot transfer, sell, or let others use the account and associated rights. Detected violations will lead to account suspension. • The User is responsible for the accuracy of registration data and for safeguarding the password and two-factor authentication (2FA) keys. • In case of suspected unauthorized access, immediate notification must be sent to [email protected]. • Market manipulation, wash trading, money laundering, fraud, and similar unlawful activities are strictly prohibited. Violations result in permanent account suspension and legal action. • Users are required to document their identity and address through the KYC process. Otherwise QNC Exchange may refuse transactions or suspend the account. • In case of suspicious transactions, QNC Exchange has the right to return transfers and freeze the account. • QNC Exchange provides support services only through [email protected]. Any message from other addresses requesting password or crypto assets is fraudulent. • Users are obliged to apply basic security measures: a strong unique password, active 2FA, never share password, access the site only via https://qncex.com. • QNC Exchange is a crypto-asset trading platform acting as an intermediary. Prices on the site are not set by QNC Exchange; they form between users according to market conditions. • The risks of crypto-asset investment are deemed understood by the User (see Risk Disclosure Form). Profit and loss from price changes belong solely to the User. • Tax obligations belong to the User; QNC Exchange does not provide tax advisory services. • User crypto assets are protected from cyberattacks through cold storage. Despite all measures, QNC Exchange cannot be held responsible for any theft incidents. • The User must be at least 18 years old. False age declarations result in account closure. • Each user may have only one account. Detected multi-accounts may result in suspension of all accounts. • Trades occurring at unrealistic prices due to technical errors may be canceled or reversed by QNC Exchange. • Disrespect or insults in support channels may lead to account suspension.

4. Pricing

• QNC Exchange announces fees and commissions on the Commission page. Fees become effective from the moment of publication. • A commission is charged on every buy/sell transaction at a rate determined by QNC Exchange. Rates may change over time. • Transaction fees may apply to deposits and withdrawals. The User accepts these fees upon opening an account. • Crypto-asset transfers cannot be reversed; commissions and fees collected are not refundable.

5. Privacy (Summary)

• QNC Exchange processes user personal data in compliance with GDPR and international data protection standards. See the Privacy Policy page for details. • User data is not shared with third parties outside legal obligations or the User's explicit consent, and is never sold under any circumstance. • IP address, device information, and session logs are recorded for security, fraud prevention, and legal obligations.

6. Disclaimer

• Content provided by QNC Exchange (price data, analyses, reports) is for informational purposes only and does not constitute investment advice. • Content is provided "as is" with no guarantee of accuracy, completeness, or fitness for a particular purpose. Users make investment decisions at their own risk. • QNC Exchange cannot be held responsible for direct or indirect losses arising from technical malfunctions, network outages, blockchain network issues, or third-party provider problems. • References to any crypto asset, person, or entity in provided content do not constitute a buy/sell recommendation.

7. Applicable Law, Jurisdiction, and International Compliance

QNC Exchange commits to comply with the following international data-protection, financial-regulation, and consumer-rights standards in the regions where it operates:

European Union
GDPRMiCA5AMLD
United Kingdom
UK GDPRDPA 2018FCA
North America
OFACFinCEN AMLCCPA
Canada
PIPEDAFINTRAC
South America
LGPDMX Fintech
Asia
APPIPDPAPIPL
Middle East
VARAADGM
Africa
POPIA
Oceania
Privacy Act 1988AUSTRAC
International
FATF Travel RuleUN Sanctions

Important: The above references reflect QNC Exchange's commitment to compliance with the relevant standards; they are not a declaration of direct license, registration, or authorization. Restricted Jurisdictions: QNC Exchange does not currently provide active services in the United States (to be evaluated upon completion of future licensing), countries/persons on UN and OFAC sanctions lists (North Korea, Iran, Syria, Cuba, Crimea, etc.), and jurisdictions on the FATF blacklist. Regional User Rights: Users retain mandatory rights arising from the jurisdiction in which they reside — EU/EEA residents have GDPR Article 15-22 rights, UK residents have UK GDPR and Data Protection Act 2018 rights, California residents have CCPA right-to-know and "do not sell" rights, Brazil residents have LGPD rights, Japan residents have APPI rights, and users in other regions have rights under their applicable local regulations. Dispute Resolution: Disputes that cannot be settled between parties shall be resolved through international arbitration — preferably under the rules of the LCIA (London Court of International Arbitration). The arbitration language is English. Consumers retain mandatory rights under their local regulations. AML/KYC: QNC Exchange complies with FATF Travel Rule, anti-money-laundering (AML), and counter-terrorism-financing (CFT) standards. Suspicious transactions may be reported to relevant authorities when detected.

8. Changes to the Agreement

• QNC Exchange has the unilateral right to change and update any provision of this Agreement without prior notice. • Material changes are announced to users via email and/or in-platform notification. • Continued use of the site after changes are published constitutes acceptance of the updated Agreement.

9. Effectiveness and Acceptance

• This Agreement enters into force when the User completes registration and confirms "I accept the Terms of Use". • Users who do not accept the terms must not use the site or services. • Invalidity of any clause in this Agreement does not affect the validity of the remaining clauses. • Contact: [email protected]